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Return Policy

Your selection. Your purchase. Your art.

We ensure that each digital file is properly set up for printing on your selected medium. Once printed, your custom order has been properly packaged for safe delivery. Only in the event that your order arrives damaged, please contact Photo Art Pavilion ( 1-888-217-7748 ) within 4 business days of receipt. We will reprint any damaged order (or portion of an order). Any damaged items will need to be returned to our gallery. If you are unhappy with your selection based on something other than the artwork being damaged upon delivery, we cannot offer you any refund due to the fact that your online selection was custom produced specifically for you. We pride ourselves in providing you with high-quality products that you value, with consistency that you can trust, and customer service that you can rely on. This straight-forward Online Purchase Return Policy allows us to stand behind our work 100% and your selection 100%.

In the event of a damaged item, we will need the item returned to us.  Please contact us at 1-888-217-7748